SPECIAL TICKETED EVENTS

These additional courses not included in the conference registration fee. CampWest reserves the right to cancel courses if minimum registration is not met.

Experienced Director Day • Friday 9:00 am – 5:00 pm
Sponsored by Markel Insurance
$100/person if attending this event only $65/person if registered for the conference
Brought back by popular demand, this session is specifically designed for experienced directors. It includes a full day of special programming with lunch and an afternoon reception in the exhibit hall. Dinner will also be provided in the exhibit hall and directors are encouraged to stay. Program will include:

• Morning Session – Christa Foley, Recruiting Manager & Brandis Paden, Recruiting Supervisor, Zappos.comAt Zappos.Com, customer service is everything. In fact, it's the entire company. They've been asked by a lot of people how they've grown so quickly, and their answer is simple... They've aligned the entire organization around one mission: to provide the best customer service possible. Internally, they call this their WOW philosophy. Join Christa and Brandis as they discuss their recruitment and hiring culture and share lessons they’ve learned that could help us in camp

• Lunch with Gus Lee

• Afternoon Session – “Trends in Risk Management”
  Ian Garner, National Director of Camp & Youth Relations, Markel Insurance Company
  What are the latest rends in risk management in camps throughout the country? What’s causing lawsuits? This interactive workshop will provide recommendations for increasing camp safety and hopefully helping to keep camps out of court

Superb Supervision: The Key Skills for Leading, Directing, & Bringing Out the Best from Staff Michael Brandwein, Wednesday 9:00 am – 4:00 pm $75/person
The fastest way to strengthen a camp is with an expertly trained leadership (supervisory) team. This seminar is the acclaimed skill-packed supervision training session from the author of the number one national best-selling book on camp staff supervision, Super Staff SuperVision. In this one fast-paced workshop you can learn and practice exactly what you need to say and do to be one of the very best team leaders and administrators at camp. Included:

• 6 Paths—the six things supervisors must do every day and how to get them done brilliantly
• CDOS—precisely how to coach even reluctant staff to the highest level of performance so that every staff person is more skilled at the end of the summer than at the start
• building positive staff behavior and getting staff to take this fun job professionally and with greater responsibility and accountability
• exactly how to handle negative staff behavior with confidence
• building trust and credibility and being a boss of peers and friends
• increasing program creativity and facilitating change
• improving and increasing teamwork and communication
• motivating and supporting staff—including the mid- and high- performers who often get less attention
• getting out into the field more to coach and model skills while enjoying the campers
• and more!

Essential Staff Training Activities
Jim Cain, Wednesday 9:00 am –3:00 pm $75/person
Author and teambuilding guru Dr. Jim Cain shares his very best staff training activities. You expect your staff to think on their feet, so why not train them on their feet? This full day workshop provides dozens of valuable activities that explore a wide variety of staff training topics. From leadership to problem-solving, openings to closings, creativity to teamwork, it’s all here. A copy of Jim’s new book is included in the cost of the workshop.

New Director Orientation
Wednesday 9:00 am – 5:00 pm $65/ACA Member $75/Non-member
A special eight-hour session for seasonal or new camp directors, assistant directors, program directors or persons that have been in other administrative positions who are considering directing camp. This is an overview of all the aspects of the director’s job with the primary focus on summer operation. It is an interactive session that includes risk management, camper behavior and staff training and supervision.

Standards Course
Wednesday 9:00 am – 1:00 pm FREE
This is a basic course for persons new to standards that cover the accreditation process and an overview of the new ACA standards. This course is a requirement for standards visits with new camps or directors and is expected to assist the camp in preparing for that visit.

Standards Update Course
Wednesday 9:00 am – 1:00 pm FREE
This course is designed for the person experienced in guiding a camp through the accreditation process. It is an orientation to the revised ACA standards and is a requirement for an experienced camp director before going through a visit. This course is also the first part of the visitor update course.

The Six Behaviors of Moral Courage
Gus Lee, Thursday 2:00 pm – 5:15 pm $35/person
Using executive coaching techniques, Gus provides participants with the opportunity to receive a life-changing session. If you’ve experienced reticence, avoidance of conflict, frustration with difficulties or impatience with continued incompetence – and haven’t enjoyed it, welcome to the six learnable and measurable behaviors of moral courage. Why learn moral courage? Because it’s the proven path to personal and organizational success. Aristotle taught this course 2300 years ago, and it’s available today (and it won’t be in Greek).

Introduction to Basic Rescue Techniques
Kennerly deForest, Thursday, 2:00 – 5:15 pm, $35/person
Learn or review your skills in belay escapes, belay swaps and secondary systems.

Managing Your Camps Health Services
Linda Erceg, 2:00 – 5:15 pm, $35/person
Health services at camp go far beyond the walls of the Health Center. Camp Directors and Program Managers are ultimately responsible for the health and well being of all campers and staff. Come learn how to extend your wellness reach!

Collaborative Problem Solving: Advanced Conflict Resolution Skills for Campers & Staff Dr. Chris Thurber, Saturday, 9:00 am – 12:15 pm, $35/person
Rethink your outdated approach to conflict resolution. New research with explosive children and adults shows that the best solution involves a combination of empathy, exploring needs, and teaching skills in self-expression, hypothetical thinking, and emotion regulation. By showing you how to focus on human needs, this advanced workshop will illustrate the best way to cool hot tempers and promote durable behavior change. Participants will refine their classic problem solving skills, and then vault their behavior management repertoire to new heights by learning to use CPS techniques in realistic, high-conflict situations with campers, staff, and parents. Videotaped examples will supplement active role-playing and case study analysis.

 Websites and Marketing in the New Media Age
Jennifer Selke, Saturday 9:00 am – 12:15 pm $35/person
Summer camps are relying heavily on their web site to market their summer camp and recruit staff. How do you give your site visitors that standout unique experience online that you are selling in your camp? Join this interactive hands-on session and learn how to create that camp destination site by improving your web site usability and integrating free new media tools.  Bring your laptop and leave with a plan to get that web site advantage and create a profitable user experience.

Talking ‘bout My Generation and Building a Five Minute Marketing Plan
Jodi Rudick, Saturday, 9:00 am – 12:15 pm, $35/person
Whether you grew up watching Ozzie Nelson or Ozzie Osbourne, Leave it to Beaver or Beavis and Butthead, it's clear that times have definitely changed over the past 50 years. Learn how to tune in, assess, communicate and motivate staff, customers and city leaders no matter what their age and life experience.  Through music, pop culture and lively discussion you'll learn how improve your overall marketing strategy as will as specific written, verbal and electronic communication tools. In this fast-paced program you will actually create a ready-to-use promotional strategy to increase customers, profits, participation, attendance, sponsorship, volunteers or support for one of your products, programs, events, services or overall company. Using the Five Minute Formula, anyone – from amateurs to experts – will glide through the critical marketing planning process.